About Precision Auto Tech
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About Us
Who We Are
As vehicle technology becomes more complex, the more we evolve alongside the industry.
At Precision Auto Tech, we are your premier specialists in automotive control units, setting the benchmark for excellence with over a decade of expertise. Our extensive range includes Powertrain Control Modules (PCM), Engine Control Modules (ECM), Injection Control Modules (IDM), Ignition Switches, Transmission Modules, and beyond—all refurbished and repaired to the highest standards.
Specializing in Automotive Electronic Repairs, we offer comprehensive services designed to revive and optimize your vehicle’s performance. Our skilled technicians are adept at handling various ECU-related issues, including EEPROM data repairs, which involve the intricate process of reprogramming faulty or corrupted data storage to ensure the seamless operation of your vehicle.
We repair and sell control units for all makes and models, offering convenient on-site service, in-store, and mail-in services for repairs, plug-and-play modules, and more, ensuring your vehicle is back on the road with minimal downtime.
Our commitment extends to providing personalized service and exceptional technical support, ensuring that every module we work on or supply meets stringent OEM specifications. We employ cutting-edge testing tools and equipment to guarantee precision and reliability in all our services.
At Precision Auto Tech, our mission is to deliver top-notch products and build lasting relationships through trust, reliability, and exceptional customer service. We aim to keep your vehicles running smoothly, whether through reliable replacements, expert repairs, or enhancements tailored to your specific needs. Trust us to be your go-to partner for all your automotive control unit requirements
WHAT SETS US APART?
At Precision Auto Tech, we specialize in servicing a broad spectrum of car models, ensuring our expertise spans from Domestic to European Vehicles
Our unwavering commitment to Quality Assurance encompasses rigorous testing procedures
Our comprehensive suite of services includes precise reprogramming and flashing for 99% of vehicle control units, tailored to optimize performance and reliability.
When you need expert guidance in locating specific control units, our knowledgeable team stands ready to provide personalized assistance, ensuring you find the perfect solution for your automotive needs.
WHAT YOU CAN EXPECT
At Precision Auto Tech, we pride ourselves on:
- Local service completed same or next day.
- One-day turnaround for shipping your module to us.
- Affordable, transparent pricing.
- Professional expertise and experienced team.
- Utilization of advanced hardware, software, and resources without surprises in costs.
Vision
To lead the automotive electronics industry by revolutionizing convenience and customer care through innovative diagnostic and repair solutions
Mission
Precision Auto Tech: Delivering exceptional automotive module repair service with local pickup, mail-in services, and certified security solutions.”
Our Value
At Precision Auto Tech, Your Value
We embody a steadfast commitment to excellence in automotive service. From our innovative repair solutions to our unwavering dedication to customer satisfaction and industry standards, integrity, reliability, and precision define our approach. Our values drive us to deliver exceptional service, ensuring that every interaction and repair reflects our passion for excellence and our commitment to surpassing customer expectations.
MARKETING AT PRECISION AUTO TECH
The Marketing Division at Precision Auto Tech oversees the establishment and supervision of our digital footprint. Our cohesive team of advertisers, designers, and marketers collaborates to craft an exceptional web experience for our clientele.
The Programming Division at Precision Auto Tech is where innovation thrives. Our dedicated team of programmers, engineers, and certified technicians collaborates seamlessly to tackle diverse tasks. These include rigorous testing of all units, meticulous repair and refurbishment, and comprehensive programming services for our outgoing units. Additionally, they invest time in researching industry trends, compiling crucial module data, and pioneering new programming methodologies.
Looking ahead, our goal is to introduce customizable tuning options for our customers. Our programmers have been diligently refining techniques during their downtime to integrate custom tuning into our programmed units. We anticipate launching tuning services soon—stay connected for updates!
At Precision Auto Tech, our Sales Department is the hub where every customer order is meticulously processed. Our dynamic team of over 100 individuals works cohesively to deliver top-tier service to our valued clientele. Our sales structure is organized from Senior Account Managers down to Junior Account Managers, ensuring each order is handled promptly and with precision. Daily responsibilities for our account representatives include receiving and processing orders, managing incoming calls, and promptly addressing customer inquiries. Every customer is assigned a dedicated account representative who provides personalized assistance throughout the order process.
Ensuring competency through comprehensive training is integral to our operations. Each account representative undergoes rigorous training for several months before managing customer accounts directly. Additionally, we prioritize attendance at multiple sales conferences annually to enhance our knowledge base and deliver exceptional service. Recent conferences attended include AAPEX in Las Vegas, Sales 3.0 in San Francisco, and the Sales Innovation Expo in London. Our commitment to ongoing training through future conference attendance underscores our dedication to empowering our team with the skills necessary to serve our customers effectively.
Our Shipping Department serves as the central hub for processing both incoming and outgoing packages. Supervised by our Shipping Room Supervisor, our dedicated team of Mail Clerks ensures efficient operations on a daily basis. Their responsibilities encompass receiving and organizing incoming packages, securely wrapping and weighing outgoing shipments, organizing warehouse inventory, and other essential tasks to ensure prompt dispatch of our products. Collaborating closely with USPS and UPS, our shipping team manages daily shipments to ensure seamless delivery and receipt of products.
Our Team
Commitment to Timely Delivery and Customer Excellence
Each department shares equal responsibility in ensuring timely delivery of parts to our customers. Through collaborative efforts and diverse tasks, our teams work together seamlessly to uphold the highest standards of product quality and customer support.
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